PRIVACY POLICY

Depending on how you use the Website, we may collect:

Information you provide

• your name, email address, telephone number, and mailing or delivery address;
• order, catering, reservation, event, or group-dining details;
• messages, requests, feedback, and other information you submit;
• newsletter or marketing preferences; and
• transaction-related information. Payment-card information may be collected and processed directly by a third-party payment provider rather than by Rafter G BBQ.

Please do not submit sensitive personal information through a general contact form.

Information collected automatically

When you visit the Website, we or service providers may automatically collect limited technical and usage information, such as:

• IP address;
• browser, device, and operating-system information;
• pages viewed, links selected, referring pages, and approximate visit times;
• general geographic information derived from an IP address; and
• cookie, pixel, local-storage, or similar technology identifiers.

We may use information to:

• provide and improve the Website;
• respond to questions and requests;
• process or coordinate orders, reservations, catering, events, groups, delivery, and shipping;
• communicate about a transaction or request;
• send promotional communications when permitted;
• understand Website traffic and performance;
• maintain security, prevent fraud, and troubleshoot problems;
• comply with legal obligations; and
• protect the rights, safety, and property of Rafter G BBQ, our customers, and others.

The Website may use cookies and similar technologies for essential site functions, preferences, performance measurement, and analytics. These technologies may collect information about how visitors use the Website.

You can usually control cookies through your browser settings. Blocking some cookies may affect Website features. Where required, we will provide additional choices or notices regarding nonessential cookies.

Some browsers offer “Do Not Track” signals, but there is not a universally accepted standard for responding to them. We will honor legally required browser-based privacy signals when applicable.

We may disclose information:

• to vendors that support our Website, communications, analytics, ordering, payments, delivery, reservations, catering, shipping, or security;
• when you ask us to or consent to the disclosure;
• to comply with law, legal process, or a valid government request;
• when reasonably necessary to investigate fraud, enforce our agreements, or protect rights, property, health, or safety; or
• in connection with a merger, financing, reorganization, sale of assets, or similar business transaction.

We do not sell personal information for money. If our practices change in a way that creates additional legal rights, we will update this Policy and provide any required choices.

The Website may connect you to third-party platforms for ordering, payment, delivery, reservations, shipping, maps, reviews, or social media. Information you provide directly to those services is governed by their privacy policies, not this Policy. We encourage you to review those policies before submitting information.

Social-media features and embedded content may allow the applicable platform to collect information about your device and interaction, including when you are logged into that platform.

You may unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting us. Transactional or service-related messages may still be sent when necessary to complete or respond to your request.

If Rafter G BBQ offers a text-message program, the applicable signup disclosure and mobile-message terms will explain message frequency, charges, and how to opt out. You may reply STOP to a promotional text to cancel and HELP for help. Consent to promotional texts is not a condition of purchase.

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including fulfilling requests, maintaining business and transaction records, resolving disputes, enforcing agreements, preventing fraud, and meeting legal, tax, accounting, or reporting obligations. Retention periods vary based on the type of information and why it was collected.

We use reasonable administrative, technical, and physical safeguards designed to protect information. However, no website, transmission, or storage system can be guaranteed to be completely secure.

You may contact us to request access to, correction of, or deletion of personal information that Rafter G BBQ maintains about you. We may need to verify your identity before completing a request. Some information may be retained when permitted or required by law, including transaction and business records.

You may also:

• manage cookies through your browser;
• unsubscribe from marketing emails using the link in the message; and
• opt out of promotional texts by replying STOP, if a text-message program is offered.

The Website is intended for a general audience and is not directed to children under 13. We do not knowingly collect personal information from children under 13 through the Website. If you believe a child has provided personal information to us, contact us so we can review and address the request.

Rafter G BBQ is located in Arizona, United States, and the Website is primarily intended for customers in the United States. If you access the Website from another country, your information may be processed in the United States, where privacy laws may differ from those in your location.

We may update this Privacy Policy when our Website, services, vendors, or legal obligations change. The updated version will be posted on this page with a revised effective date. Material changes will be communicated when required by law.

Questions or privacy requests may be directed to: